To turn on Live Captions in FaceTime, join the call, tap the screen to show the call controls, tap the More button, then tap Live Captions. A caption window appears near the top of the screen and types out what is being said as it happens, with the name of the speaker attached. It takes about five seconds and works on video calls and audio-only calls alike.
I mostly use it on audio calls while I’m out walking, where turning the volume up would be rude. Everything below was checked on iOS 26 in October 2026, and the menu labels still match Apple’s current user guide.
Table of Contents
- 1What You Need
- 2Step-by-Step
- 3Turn On Live Captions During a FaceTime Call
- 4Use Live Captions on Mac
- 5Change Caption Language and Appearance
- 6Common Mistakes
- 7The Live Captions option is not in the call menu
- 8You tap Live Captions and nothing appears
- 9Captions appear for a few seconds, then vanish
- 10Captions lag behind or miss names
- 11Live Translation does not show up
- 12You want to keep the transcript
- 13Tips for Better FaceTime Captions
- 14Frequently Asked Questions
- 15What are live captions on FaceTime?
- 16How do I turn on Live Captions during a FaceTime call?
- 17Why are live captions not showing up on my iPhone?
- 18Do Live Captions work on group FaceTime calls?
- 19How do I turn off Live Captions on FaceTime?
- 20Can you save or export a FaceTime transcript?
- 21Conclusion
What You Need
FaceTime Live Captions is built into the app, so there is nothing to download. You need a FaceTime call already ringing or in progress, an iPhone running a current version of iOS, and a working connection good enough to carry the call audio.
Live Captions arrived on iPhone with iOS 11 and works on later iPhone models on the same release or newer. Older hardware or an older system can be the reason the option is missing from the call menu, so check that first before anything else.
One extra thing matters if you want captions translated rather than just transcribed. Live Translation needs Apple Intelligence hardware: iPhone 15 Pro or iPhone 15 Pro Max and later, an iPad or iPad Air with an M-series chip, an iPad mini with the A17 Pro chip, or a Mac with Apple silicon.
At launch Apple listed English, Spanish, French, German, Italian, Portuguese from Brazil, simplified Chinese, Japanese and Korean for translation. That list grows by release and by region, and translation only works on one-to-one calls. Everything you see on screen is processed on the device, so captions keep working without a data connection once the call audio is flowing.
Step-by-Step

Turn On Live Captions During a FaceTime Call
- Tap the FaceTime screen once so the call controls slide into view. They hide on their own after a few seconds, so tap again whenever you cannot see them.
- Tap the More button. On iPhone it looks like three dots or a small circle with dots inside, sitting at the bottom right of the controls.
- Tap Live Captions. If the call is in a language other than your device language, a language list appears first, so pick the right one there.
- Look for the caption window near the top of the screen. Your own words appear as you speak and the other person’s speech appears as they talk, each labelled with a speaker name.
That window moves itself out of the way of faces, so it can shift position as the call goes on. Roughly one to two seconds of delay is normal while speech is converted to text, and it feels slower than the voice but catches up quickly in a normal conversation.
Turning captions off is the same route in reverse. Tap the screen, tap the More button, then tap Stop next to Live Captions, or tap the close control on the caption window itself.
Captions are a per-call setting. There is no per-contact switch and no sticky toggle in the call screen, so you re-enable them each time unless you use the Accessibility settings described below.
On iPad the path is nearly identical in iPadOS: tap the call screen, open the More button and tap Live Captions. On some iPadOS releases the Live Captions control is limited to media apps rather than live call audio, so if the option is not in your call menu, check Settings, then Accessibility, then Live Captions, where you will find the full caption settings list.
Use Live Captions on Mac
The Mac path is different enough to trip people up, because the control lives in the menu bar rather than in the call.
- Start a FaceTime call from the FaceTime app or the Dock.
- During the call, move the pointer over the FaceTime window, click the More button, then click Live Captions. If the More button is not visible, the pointer needs to be over the call window first.
- To keep the option ready for every call, open System Settings, choose Accessibility, click Captions, turn on Live Captions, and open Options to set the caption style, size and position.
On the Mac you can pin the caption window so it does not jump around the screen, which is the part I miss most when I move back to the iPhone. Availability depends on your macOS version, so an older Mac may show the Captions pane with options but fewer of the in-call controls.
Change Caption Language and Appearance
For the running call, open the More button again and tap Live Captions. The languages Apple recognises for that call are listed there, and picking one switches the caption text immediately without dropping the call.
For defaults, open Settings on iPhone, tap Accessibility, then Live Captions. That screen holds the caption language, the caption style and the text size, so you can set it once rather than choosing during every call. Larger text is worth setting ahead of time, because a long caption block in the default size covers a lot of screen on a smaller phone.
Live Translation also starts from that same Live Captions panel on supported devices. Turn captions on first, then open the More button and tap Live Translation, choose the language you want to read, and accept the first-time download of the language model. The other person keeps speaking their own language and you read the translation on screen. It is one-to-one only, so a group FaceTime call stays in plain transcription.
Common Mistakes

The Live Captions option is not in the call menu
Usually a version or device limit. Check Settings, then General, then Software Update, and confirm your system is current. On older hardware that predates Live Captions, or on a system several major versions behind, the option simply does not exist in FaceTime.
You tap Live Captions and nothing appears
Check the Accessibility switch first. Settings, Accessibility, Live Captions needs the main toggle on, and the subtitle option below it set to the sources you want. Then start a fresh call, since toggling during a call sometimes needs a reconnect before the window appears.
If it still fails, look at where your audio is going. A user on a tech-vi mailing list traced silent captions to their iPhone routing call audio to a cochlear implant processor, and other hearing-device users report the same thing with Bluetooth hearing aids. Disconnect the hearing device for one test call, or route audio to the phone speaker or headphones, and see whether captions appear.
Captions appear for a few seconds, then vanish
That happens when the caption window loses its audio source, and the usual cause is the same audio routing problem above. It also happens when a second person joins a group call, because captions in FaceTime are built around one active audio stream.
Captions lag behind or miss names
Expect a one to two second delay and occasional misses on accents, slang and overlapping speech. Move closer to the microphone, use headphones instead of a speakerphone, and check that the other side is not in a very noisy room. Fast speech and proper nouns like names are the first things to get wrong.
Live Translation does not show up
Confirm the hardware is on the supported list, that the language pair is one Apple offers, and that the call is one-to-one. The model also has to finish downloading on the first run, which needs a connection before the call starts.
You want to keep the transcript
There is no way to save or export a FaceTime Live Captions transcript. The window clears when the call ends, and it exists for live reading, not for record keeping. For minutes or notes, take your own notes during the call, or use the Phone app transcription on supported devices for a call you record deliberately.
Tips for Better FaceTime Captions
Test before the call matters. A two-minute test call with captions on tells you whether the option is there, which language it picked and how large the text is on your screen.
Give the microphone a clean path. Holding the phone at arm’s length on a table works better than putting it in a pocket or flat on a soft surface, because fabric swallows the high frequencies that carry consonants.
Watch the room, not the words. A quiet café produces cleaner captions than a street corner, and moving to a quiet spot for the first minute often improves the whole call.
Use headphones when the caption text stays hard to read. Wired or wireless headphones cut background noise from the other end of the call, which improves transcription as much as the microphone does.
Turn the brightness up. Caption windows sit near the top of the screen, and captions are hard to follow at low brightness even when the text itself is correct.
Keep an eye on battery. Recognition runs on the device continuously while captions are on, so expect more battery use on a long call than you would get without them.
Do not rely on captions for emergencies or anything high-stakes. Apple calls this out directly, and it is the sensible rule for meeting notes and family calls alike.
Frequently Asked Questions
What are live captions on FaceTime?
Live Captions turns the audio of a FaceTime call into real-time text on your screen. It shows who is speaking as the words appear, and it runs on the device rather than through a cloud service. It works on one-to-one video calls and audio calls, so you can follow a conversation in a noisy room or with the sound off without telling the other person anything changed.
How do I turn on Live Captions during a FaceTime call?
Tap the call screen once to bring back the controls, tap the More button, then tap Live Captions. If your call is in another language, a language list appears before captions start. A caption window opens near the top of the screen with speaker names attached, usually one to two seconds behind the voice. Tap Stop next to Live Captions in the same menu to switch them off.
Why are live captions not showing up on my iPhone?
The most common cause is audio routed away from the phone. If you wear a Bluetooth hearing aid or use a cochlear implant processor, captions can stay silent until you disconnect that device or route audio to the phone speaker or headphones. Also check Settings, Accessibility, Live Captions and make sure the toggle and subtitle sources are on, then start a new call instead of relying on a toggle mid-call.
Do Live Captions work on group FaceTime calls?
Group calls are the weak spot. Once a second person joins, the caption stream often drops out or shows incomplete text, and Live Translation does not run on group calls at all. Deaf and hard-of-hearing users report that captions make one-to-one conversations followable but still uneven for group conversations. Splitting a group into smaller calls gives noticeably cleaner transcription.
How do I turn off Live Captions on FaceTime?
During a call, tap the screen, tap the More button, then tap Stop next to Live Captions, or use the close control on the caption window. Captions do not carry over to the next call, so nothing needs resetting afterwards. To stop them appearing as an option altogether, open Settings, Accessibility, Live Captions and turn the main toggle off.
Can you save or export a FaceTime transcript?
No. The Live Captions window clears when the call ends and there is no export, copy or share control, which is one of the most common complaints in deaf and screen-reader communities. If you need the words afterwards, take notes during the call, or use the Phone app transcription on supported devices for a call you record on purpose. For a meeting, a dedicated transcription app gives you a file you can keep.
Conclusion
Start or join a FaceTime call, tap the screen once to bring back the controls, tap the More button and choose Live Captions. That is the whole job, and the caption window tells you within seconds that it worked.
If the option is not there, check your iOS version first, then Settings, Accessibility, Live Captions, and confirm your iPhone or iPad is new enough to run the feature. And if you rely on captions rather than sound, test one call with your Bluetooth hearing device disconnected so a routing problem does not surprise you mid-conversation.


